Shipping policy
Your order will begin processing as soon as it is submitted.
Processing times vary depending on the product type:
• Ready-to-Ship: 1–3 business days
• Lace, bundles, or lengths not in stock: 10–20 business days
• Custom wigs: 10–20 business days
Processing time does not include weekends or holidays.
Shipping Terms
By placing an order, you acknowledge and agree to our Shipping Policy, including:
• Shipping times vary based on location and courier
• Tracking numbers are provided via email
• Orders over $200 may require signature confirmation
• Dream Look Collections is not responsible for lost or stolen packages marked delivered by the carrier
Customers are responsible for entering their correct shipping address.
Incorrect addresses may result in delivery delays or non-delivery.